There's nothing wrong with buying an off the shelf accounting, payroll or CRM system if it meets most of your current needs. If, however you feel your business will grow over the next few years, you should consider the configurability of your business system to avoid the high changeover cost.
There are varying levels of business systems out there from rigid entry level systems like Quickbooks and MYOB to fully customisable packages such as Sage CRM and Sage Accpac ERP.
Typically all small to mid size systems will be relatively quickly to implement provided you accept a best practice template, but as a business evolves, it's needs may result in inefficiencies in processing day to day activities.
For instance, you may need to record aspects of attributes of customers that just won't fit in any of the available fields within your CRM system. Some systems anticipate common expansion requirements by preallocating an number of "unused custom fields". The better systems allow you to define your own fields and map them to screens without much effort. Custom workflow can also be defined that controls when these variables appear and alerts others of required activities when concern conditions are met.
These sorts of systems are often more cost effective than performing manual external processes with spreadsheets for instance or rekeying duplicate information across disparate systems.
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2 comments:
Do can you organize an add-on application for MYOB? Or it's a completely different accounting software?
My biggest problem are MYOB card - I need more fields, or even better a subcards.
Thanks for your comment. It's difficult to answer your question without knowing why you need additional fields in MYOB.
If for example you need these fields for marketing purposes then an option may be to consider a Customer Relationship Management (CRM) that works seamlessly with MYOB (such as Legrand CRM).
Feel free to contact us at 1300 AXSAPT for a chat.
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