There's nothing wrong with buying an off the shelf accounting, payroll or CRM system if it meets most of your current needs. If, however you feel your business will grow over the next few years, you should consider the configurability of your business system to avoid the high changeover cost.
There are varying levels of business systems out there from rigid entry level systems like Quickbooks and MYOB to fully customisable packages such as Sage CRM and Sage Accpac ERP.
Typically all small to mid size systems will be relatively quickly to implement provided you accept a best practice template, but as a business evolves, it's needs may result in inefficiencies in processing day to day activities.
For instance, you may need to record aspects of attributes of customers that just won't fit in any of the available fields within your CRM system. Some systems anticipate common expansion requirements by preallocating an number of "unused custom fields". The better systems allow you to define your own fields and map them to screens without much effort. Custom workflow can also be defined that controls when these variables appear and alerts others of required activities when concern conditions are met.
These sorts of systems are often more cost effective than performing manual external processes with spreadsheets for instance or rekeying duplicate information across disparate systems.
More information: Axsapt
Showing posts with label Sage CRM. Show all posts
Showing posts with label Sage CRM. Show all posts
Thursday, November 05, 2009
Thursday, July 30, 2009
Torturous Training
This week at Axsapt, we threw out our perfectly good SAP Business One Accounting System and replaced it with Sage Accpac ERP and Sage CRM.
We've been using SAP B1 for 4 years successfully and it was time, yet again, to put the A-Team through the torturous process of kicking over to another system.
Over many years we've used a variety of accounting systems including Attache, Arrow, Nexus, Sybiz, Advanced Business Manager, SAP and now Sage. All good systems with their specific strengths and weaknesses that are not obvious until you have used them for a while.
Our journey with Sage started just over 12 months ago, during which time we have been steadily learning this comprehensive Enterprise Resource System. Although we have learned well from the excellent training resources available, we've found that the deep knowledge that we require as Business Consultants, can only be achieved by first hand experience.
This knowledge stands us in good stead with any business wanting an appraisal of their current business systems.
More information: Axsapt
We've been using SAP B1 for 4 years successfully and it was time, yet again, to put the A-Team through the torturous process of kicking over to another system.
Over many years we've used a variety of accounting systems including Attache, Arrow, Nexus, Sybiz, Advanced Business Manager, SAP and now Sage. All good systems with their specific strengths and weaknesses that are not obvious until you have used them for a while.
Our journey with Sage started just over 12 months ago, during which time we have been steadily learning this comprehensive Enterprise Resource System. Although we have learned well from the excellent training resources available, we've found that the deep knowledge that we require as Business Consultants, can only be achieved by first hand experience.
This knowledge stands us in good stead with any business wanting an appraisal of their current business systems.
More information: Axsapt
Labels:
Business System Appraisal,
Sage Accpac ERP,
Sage CRM,
SAP B1
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